Privacy Policy

Annapurna Rasoi respects your privacy. This Privacy Policy explains what information we collect, why we collect it, and how we use it when you use thali.virya.in or place an order.

Information we collect We may collect your name, phone number, email address, delivery address, order details, subscription details, payment reference information such as UTR details, and information you provide through customer requests or feedback.

How we use your information We use this information to process and deliver orders, manage subscriptions, communicate about orders, provide customer support, maintain account records, prevent misuse, and improve our services.

Payments Annapurna Rasoi may use third-party payment and banking services for payment processing. We do not intentionally store complete card, bank-account, UPI PIN, or other authentication credentials. Payment proof and transaction references may be retained when required to verify an order.

Sharing of information We may share necessary information with service providers involved in hosting, authentication, communications, payment verification, and delivery. We do not sell customer personal information.

Data retention We retain information for as long as reasonably necessary for order fulfilment, customer support, accounting, legal, tax, security, and operational purposes.

Your choices You may contact us to request correction of inaccurate profile information or to ask questions about the personal information associated with your account. Some records may need to be retained where required by law or for legitimate business purposes.

Security We use reasonable technical and organisational safeguards. No online system can be guaranteed to be completely secure.

Updates We may update this policy when our services, practices, or legal requirements change. The latest version will be published on this page.

Contact For privacy questions, contact Annapurna Rasoi through the contact details provided on the website.