Shipping & Delivery Policy

Annapurna Rasoi currently provides meal delivery within the serviceable locations displayed or communicated by the business.

Delivery timing Lunch and dinner are prepared for the relevant service window. The website may display an order cut-off time. Orders placed after a cut-off may be unavailable for that meal and may need to be moved to the next available service window.

Delivery address Customers must provide a complete and accurate delivery address, including building or house details and any useful delivery instructions. The customer is responsible for being reachable at the registered phone number during delivery.

Delivery attempts If the customer is unavailable, the address is inaccessible, or delivery cannot reasonably be completed because of incorrect information, additional arrangements may be required. A second delivery attempt is not guaranteed.

Delays Traffic, weather, road restrictions, high order volume, operational disruptions, and other events can cause delays. We will make reasonable efforts to communicate material delays when practical.

Packaging Meals may be delivered in reusable steel tiffins or other food-safe packaging depending on the selected service and operational availability. Where reusable tiffins are supplied, customers are expected to cooperate with the collection/return arrangement communicated by Annapurna Rasoi.

Food safety Customers should consume delivered meals promptly and store them appropriately if they are not consumed immediately. Annapurna Rasoi is not responsible for food quality issues caused by improper storage or handling after delivery.

Contact For delivery questions, provide your order number and contact details when contacting Annapurna Rasoi.